Al Mansoura, Doha Qatar

We’re open Saturday – Friday, 8 AM – 12 PM

Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

When an order is placed of minimum charges of QR. 150. it will be delivered as a free. If the order in below QR. 100 will be charge QR.10 more than the product price.

Which payment methods are accepted in the Online Shop?

Al Kawther Online Pharmacy currently offers COD (“Cash On Delevery”) payments methods

How long will delivery take?

When an order is placed, it will be delivered to the address provided at the time of purchase. all orders are dispatched within 24 hours of order confirmation and delivered between Saturday to thursday 09:00 AM to 12:00 PM (Midnight), excluding Friday and public holidays

How secure is shopping in the Online Shop? Is my data protected?

Al Kawther online Pharmacy will take all reasonable to ensure the security of any payment details included in the order. however, we will not be held liable for any losses incurred as a result of unauthorized access to information you may provide. if you have any queries or issues regarding security our website, please contact info@matocpharmacare.com

What exactly happens after ordering?

When an order is placed, it will be delivered to the address provided at the time of purchase. all orders are dispatched within 24 hours of order confirmation and delivered between Saturday to thursday 09:00 AM to 12:00 PM (Midnight), excluding Friday and public holidays

Do I receive an invoice for my order?

Yes, Al Kawther online Pharmacy will provide you the products invoice.

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